Frequently Asked Questions

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay – you won’t be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

If you order During the Statutory Holidays of our Country,we will extend the time of shipment.we thanks for your understanding.

How long will my order take to arrive?

Please check our Shipping and Delivery Policy: https://focuson-motoparts.com/shipping-delivery/

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at [email protected]

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at [email protected]

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